Shipping and Return Policy

Shipping Policy

Purchase $150 or more and we will ship your gear to you FREE! If you spend less than $150 we will charge you a flat rate of $8 to anywhere in the United States. Most orders leave Mountain Running Company within 2 business days and are shipped standard ground through USPS.

We do offer expedited shipping and processing if you are foaming at the mouth and can't wait to run in your rad gear. Overnight orders do not ship or deliver on Saturday, Sunday or observed holidays.

International shipping is available to most countries. International shipping is $20 to Canada and $50 everywhere else. The customer is responsible for all import taxes, customs duties, and/or fees imposed by the destination country. We do not offer the ability to pay import taxes, customs duties, and/or fees at time of purchase.

Regardless of your shipping situation, you will receive an email with tracking details once the order has been filled by the rabbit crew. Many of our packages are small enough to fit in mailboxes so please check there if you think your package is lost.

 

Return Policy 

We are happy to accept returns or exchanges of any unworn, regularly priced* merchandise for up to 30 days after purchase. Any returns within 10 days of purchase will be eligible for a full refund, while any returns made within 30 days but beyond 10 will be eligible for store credit. We understand that you need to try on your items to check sizing, please just refrain from getting them dirty or sweaty and keep any tags/stickers attached until you're sure you want to keep them. To initiate a return or exchange, just click the link below and let us know, just be sure to use the email address you used to place your order. There is a $5 charge for returns that covers shipping. For international shipments, the customer is responsible for covering the cost of a return.


(Discounted/sale items are not eligible for return. Regularly priced items purchased during a limited-time promotion are eligible for return unless otherwise indicated.)